Question: What do you like the most about working at the Vein Institute?
Renei RN: I would say working with the people that I worked with. I think they are great. We actually getting along really well. We hang out outside of work so I think, you know, if you are gonna spending that much time with people you really should get along. So generally do we really like each other and I think that comes across to patients. They usually recognize the fact that we do get along so well. We always joking around while we are professional at the same time. Also I do like taking care of patients. Its great because they come in and usually they have series of procedures so you’re gonna see them for a while so you kinda get to know a lot about them so that’s the part I like too.
Question: What are the most common concerns patients have?
Renei RN: Before procedures they’re concerned about what they’re going to feel so this is not something that’s really common or they know exactly what’s gonna happen. So when they first come in, my job is to let them know what they’re going to feel. It’s hard to say you’re not going to feel any pain but I’d try to make it realistic. “You’re going to feel pinches and pressure and just keep that in mind.” If they are uncomfortable, they just have to let us know. We can always kind of change what are doing to make it more comfortable for them.
Question: Who is affected by venous disease?
Renei RN: So they’re really isn’t a type of person because venous disease affects everyone. However, we, you know, we mainly get women in their mid 40s, 50s or after they have just children. That’s the typical client we see. However we see a whole variety of people, you know. We get the construction worker who drop a 2×4 on his leg and now has plebitis, so that’s why they come in. So we treat all pretty much most aged range as long as they’re healthy. We see a variety of patients.
Question: What instructions should patients follow?
Renei RN: I usually say hold on to the stockings, the compression stockings, because even though everyone hates them, they’re a great investment. They do help anytime you’re flying or long car rides or if you are going to standing for a long period of time. Just to wear them whenever they can cause that will help slow down the progression of venous disease. Also I always recommend just doing follow ups because its a chronic and progressive disease. We always do this procedures and we never want just to let them go, we always want to follow up with them so we can take care of something before it leads to a varicose veins or spiral vein.
Question: What is a typical experience like at the Vein Institute?
Renei RN: So when they first come in, first we wanna know exactly whats going on. We take a look up their legs and also we take a look at their venous history and what type of symptoms they experiencing. From there we usually order an ultrasound. Ultrasound will help us determine whether they do have that back flow or venous insufficiency. From there we come up with a treatment plan, they meet with Dr. Afshar with a series of visits and they have their procedures. We try to do them back to back so that they’re more convenient for patients, they’re in and out of stockings a lot quicker. You can get better results that way.
Question: What can I do to help prevent varicose veins?
Renei RN: Again its always come back to compression stockings, everyone hates them but there great at preventing ulcers, varicose veins in the earlier stages. It will never take care of the underlying issue but they do help. Also elevating your legs, being active. definitely helps, especially walking as its a lower impact exercise that most people can do. I would just say getting a venous screening so that they know ahead of time they can take care of it before it turns into something.
Question: What sets the Vein Institute apart from other offices?
Renei RN: I would definitely say it’s our staff because we all really care about the patients. I’ve had multiple compliments, especially in the past few weeks actually, where they say “my daughter went to somewhere down South and she have a total opposite experience of what I’ve had. She said that they just didn’t care, it was just job to them and my experience is totally different with this office.” Many people say it is like a different office that they never been to before so I would say that the staff and how well we get along kinda shows, comes across to the patients so that’s why they remember us and refers us to other people.