When you are ready to call the Vein Institute of Connecticut, we will make the experience as comfortable and easy as possible.
Here’s what you can expect when you are ready to call the office.
One of our customer service consultants will answer the phone and be prepared to address all your questions.
If you are wondering whether a procedure will be covered by insurance, she will take your information, check what the insurance company offers, and make sure you know how much your co-pay will be and how much of the procedure will be your responsibility. (It may take a day or two to gather this information.)
She will describe what you can expect at your first 20-minute appointment with our doctors, which can be scheduled within two business days of your call.
Note: Your consultant will not be able to answer medical or clinical questions such as the cause of your symptoms or how many procedures you might need to address your vein issue. Our doctors are the only ones qualified to do that, and they will address all your medical queries and concerns at your first appointment. If you decide to move forward, the doctor will schedule an ultrasound at your second visit, which will determine whether treatment is medically necessary.
Of course, after talking over your options, you can take some time to think about what your next step should be. And don’t forget that if you have already been to another vein clinic, you can visit with a Vein Institute doctor for a second opinion, too.
If you review the Vein Institute website, you will get information that will help you formulate questions and become familiar with the various procedures.
It’s normal to feel a little nervous at your first appointment. You will meet with a nurse who will ask all the same questions and the same preparations – measurements of height and weight, for instance — that you do at any medical appointment.
Your consultant will tell you one more thing before your conversation is over: For most patients, at the Vein Institute of Connecticut, your first visit is free.
Call the Vein Institute of Connecticut at 203- 426-5554. Your consultant will help you schedule your first appointment.